FAQ

Doors for all events open one (1) hour prior to event start time, unless otherwise noted on the show’s event calendar listing.

For Coliseum events, doors to Montague Terrace may open earlier. Check the event page for further details.

All of the following objects are strictly prohibited from the facility: bags, backpacks, luggage, coolers, parcels, briefcases. All guests are subject to be searched, at the venue’s discretion, of their person and/or possessions (including women’s handbags not to exceed 4.5" x 6.5" which may be allowed entry after such search). Guests with prohibited articles will be turned away at the entrances to return items to their vehicle or to dispose of them. No storage or “check-in area” will be provided.

As a general rule, video cameras, audio recording devices, and cameras with 90mm lenses, detachable lenses, and large telephoto lenses are prohibited in the North Charleston Coliseum & Performing Arts Center. Please visit our Building Policies page for a full description.

Guests are not permitted to bring food or beverages into the North Charleston Coliseum, Performing Arts Center, Montague Terrace, or the Charleston Area Convention Center. Consessions are available for purchase at events, learn more.

Parking is $10 per car, cash and card accepted. There are ample parking spaces located around the campus and every event is staffed with knowledgeable attendants who will direct you to the closest, most convenient space available.

All food and beverage concessions at the Coliseum and PAC are cashless. The cash-free model speeds up transaction times and reduces long lines, therefore, getting guests back to their seats faster. Credit cards, debit cards, and all major mobile payment apps will be accepted.

Guests are not allowed to smoke inside the North Charleston Coliseum, Performing Arts Center, Montague Terrace, or the Charleston Area Convention Center. For Coliseum events, there are outside Smoking Areas located on the north and the south side. For events at the North Charleston Performing Arts Center, the outside smoking area is located to the left of the front lobby.

All individuals two-years-old or older must possess a valid ticket for entry into the North Charleston Coliseum and Performing Arts Center. Children under two-years-old are admitted free of charge for most events, as long as they sit on a lap. Please note specific events require children one-year-old or older to possess a ticket and will be noted on the show’s event calendar listing.

For our Best of Broadway show series, all ages must have a ticket for entry to the venue.

Guests who have general admission tickets do not possess a reserved seat. Seating or floor space is obtained on a first come-first serve basis. We ask that you do not reserve General Admission seats for guests that are meeting you inside or coming to the event later.

All shows at the North Charleston Coliseum & Performing Arts Center are ‘Rain or Shine’ events. Only in extreme inclement weather are shows canceled or postponed. Rain and snow are not considered inclement weather. If guests have questions about an event being canceled due to weather, please call (843) 529-5050.

Backstage passes can never be bought through the North Charleston Coliseum or Performing Arts Center. The backstage passes are supplied by the touring personnel and arrangements must be made to receive these passes prior to the event through the touring personnel. The North Charleston Coliseum & Performing Arts Center personnel cannot give out backstage passes to guests.

The North Charleston Coliseum, Performing Arts Center and Charleston Area Convention Center have provided a Free Speech Guide to ensure that all persons have the ability to exercise their right to peacefully demonstrate at an event at the facilities. Download the Free Speech Guide below.

Free Speech Guide

If you lose an item in the Coliseum or Performing Arts Center while the event is still taking place, please report the incident to our Guest Services Booth sponsored by Spinx. In the Coliseum, it is located on the south side concourse outside of Section 130 next to Montague Terrace. In the Performing Arts Center, please contact an usher for assistance. After the event, please contact the administrative offices during regular business hours at (843)529-5050.

North Charleston Coliseum - Ticketmaster.com

North Charleston Performing Arts Center - Ticketmaster.com

The only tickets guaranteed to be valid are tickets sold either by one of the venue ticket offices or by our official ticket provider Ticketmaster, and select shows only on AXS.com.

Unfortunately, there are instances where someone may come into possession of fraudulent tickets by purchasing from an in-direct third party. Keep in mind that in many cases, the Ticket Office cannot verify if a ticket is valid until it is scanned on the night of the show. We advise against purchasing tickets from scalpers and on social media networks.

View Ticketmaster's Help Article: Third-Party Resale Tickets: Everything You Need to Know

All guests that purchase tickets at the advance ticket office or Ticketmaster.com, will receive the best available seats. All tickets, no matter which ticket source is used, are sold from the same system. The ticket office is just another point of purchase that may aid in your understanding of the seating options if you are unfamiliar with our venues. Please note that the only tickets guaranteed to be valid are ones sold either by one of the venue ticket offices or by our official ticket provider Ticketmaster and select events only on AXS.com.

View Ticket Office Hours